Privacy Policy

We may collect the following types of personal information:

• Identity Information: Full name, email address, phone number.
• Transaction Information: Purchase history, ticket order details, payment method type (we do not store full card numbers).
• Communication Data: Messages submitted through our consultation forms, emails, and support inquiries.
• Technical Data: IP address, browser type, device information, pages visited, and time spent on our website.
• Preference Data: Event preferences, consultation history, and service selections.

We use the information we collect for the following purposes:

• To process and fulfill ticket purchases and service requests.
• To schedule and conduct customer consultations.
• To send order confirmations, digital tickets, and service communications.
• To respond to customer support inquiries and resolve disputes.
• To improve our website, services, and overall customer experience.
• To comply with applicable legal obligations and prevent fraudulent activity.
• To send promotional communications where you have consented to receive them.

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Types of cookies we use include:

• Essential Cookies: Required for the website to function correctly.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Preference Cookies: Remember your settings and preferences.

You may disable cookies through your browser settings; however, this may affect the functionality of certain features on our website.

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure data storage, and restricted access controls. While we take all reasonable precautions, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

In the event of a data breach that may affect your rights, we will notify you in accordance with applicable law.

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal information we hold about you.
• The right to correct inaccurate or incomplete information.
• The right to request deletion of your personal data.
• The right to object to or restrict certain data processing activities.
• The right to withdraw consent for marketing communications at any time.
• The right to data portability where applicable.

To exercise any of these rights, please contact us at contact@augustaeventures.com.

We may share your information with trusted third-party service providers who assist us in operating our website and delivering services, including:

• Payment processors for secure transaction handling.
• Email service providers for order confirmations and communications.
• Analytics platforms for website performance monitoring.
• Customer relationship management (CRM) tools for consultation management.

We do not sell your personal data to third parties. All service providers are contractually required to protect your information and use it only for the purposes we specify.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Transaction records are typically retained for a period of seven years for accounting and legal compliance purposes.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: